Monday, January 05, 2004

How to Lose Customers: Memo to Cellular Phone Companies
Okay I understand you like money. And I understand that you would like people to pay you money for as long as possible, but what one of these days more people are going to figure out how evil you are and just say NO! Signing a person up to a contract and then forcing them out of that contract when they don't make payments is wrong. Especially when they decide to pay for the months they missed. Let me put it this way: If a person pays the months that they owed where did they default on their contract? I mean they paid you the money owed so why would you release them from the contract? Then when I went to see if I could use your service again they needed to do a credit check and that it would take a few days to let me know whether I could use your company. Well fuck off I say. I won't use your company. I won't use any company that treats their customers like shit. I decided to go with a company that doesn't make me promise anything. And it gives me the control of how much money I pay. Since I pay up front for all my minutes, if I don't feel like paying one day, I don't have to. I lose my cell phone privileges, sure, but theirs no build-up of back payments because of some stupid piece of paper that says I would be with you for 2 fucking years. I hope more people switch to this form of cell phone usage. Maybe then a message will be sent. Easy is good.

The Part That Makes More Sense
Okay so this weekend was pretty good other than the problems with cell phone companies. Spent quality time with the family and friends. IHOP didn't see me and my brother coming when they advertised "never-ending pancakes" because there are four kinds of syrup on the table and I have to try them all. Sushi in Mexico is better than sushi I can get in Brownsville. And Mexican beer is loved by Germans. These are all things I learned this weekend.

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